Terms & Conditions

Terms and Conditions | Five Dot

Welcome to Five Dot! These Terms and Conditions ("Terms") govern your use of our website and the purchase of products from us. By accessing or using our website, you agree to comply with and be bound by these Terms. Please read them carefully before making any purchases or using our website.

1. Acceptance of Terms

By using this website, you agree to these Terms & Conditions. If you do not agree with any part of these Terms, you must not use the website or make any purchases from us.

2. Changes to Terms

We reserve the right to modify or update these Terms at any time. Changes will be posted on this page, and the date of the most recent update will be indicated at the top. Please review these Terms regularly to stay informed about any changes.

3. Eligibility

You must be at least 18 years old or have the consent of a parent or guardian to make a purchase on this website. By making a purchase, you represent that you are of legal age to form a binding contract.

4. Account Registration

To make purchases on our site, you may be required to create an account. By registering, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

5. Products and Availability

We make every effort to provide accurate product descriptions, images, and availability on our website. However, we cannot guarantee that all products will be in stock or that descriptions and images are error-free. In the event that a product is unavailable, we will notify you and offer alternatives or a refund.

6. Orders and Payments

  • Placing Orders: When you place an order with us, you are making an offer to purchase the selected items. We will send an order confirmation email once we receive your order, but this does not constitute acceptance of your offer.
  • Payment: Payment for orders is due at the time of purchase. We accept various payment methods, which will be indicated during checkout. By submitting payment details, you authorize us to charge your selected payment method for the total order amount.
  • Order Cancellation: We reserve the right to cancel any order due to reasons including but not limited to pricing errors, inventory issues, or payment failures. If we cancel your order, you will be notified, and any payments made will be refunded.

7. Shipping and Delivery

  • Shipping: We offer various shipping options depending on your location. Shipping costs and delivery times will be calculated at checkout. Please ensure your shipping information is accurate to avoid delays.
  • Delivery: We aim to process and ship orders promptly. However, delivery times may vary based on your location and the shipping method selected. We are not responsible for delays caused by third-party shipping carriers.
  • Customs and Duties: International orders may be subject to customs duties, taxes, or fees, which are the responsibility of the customer.

8. Returns and Exchanges

We want you to love your purchase. If you are not completely satisfied, we offer a return and exchange policy:

  • Returns: If you wish to return an item, please contact us within 14 days of receiving your order. The item must be unused, in its original packaging, and in resalable condition.
  • Exchanges: If you would like to exchange an item for a different size or color, please follow the same process as a return and place a new order for the desired item.
  • Refunds: Refunds will be processed to the original payment method after we receive and inspect the returned item. Shipping fees are non-refundable.

9. Intellectual Property

All content on this website, including text, images, logos, product descriptions, and videos, is owned by Five Dot or our licensors and is protected by copyright and intellectual property laws. You may not use, reproduce, or distribute any content without prior written permission from us.

10. Limitation of Liability

To the fullest extent permitted by law, Five Dot is not liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or the purchase of our products. Our total liability is limited to the amount you paid for the specific product or service giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Five Dot, its affiliates, and its employees, from any claims, damages, or losses arising from your use of the website or violation of these Terms.

12. Privacy

Your use of this website is also governed by our Privacy Policy (which you can link here), which explains how we collect, use, and protect your personal information.

13. Contact Us

If you have any questions about these Terms & Conditions, or if you need assistance with anything else, please don’t hesitate to contact us.